Data Estate Advisory Services
Independent SQL Server guidance, proactive management, and emergency support when you need it.
SQL Server environments continually change. Infrastructure changes, workloads evolve, security risks emerge, software reaches end of support, and yesterday’s best decision may no longer be the right one.
UpSearch gives technology leaders an independent, ongoing view of their SQL Server data estate – combining technical evidence, operational context, experienced judgment, and emergency support to determine what matters, what should be addressed first, respond when critical issues arise, and validate that changes deliver the intended result.
Flat-Rate SQL Server Data Estate Advisory Services
UpSearch provides independent, ongoing advisory and emergency support for SQL Server environments. We combine estate-wide visibility, technical evidence, operational context, and experienced judgment to help your team prevent problems, respond when critical issues arise, decide what to do next, and validate that changes produce the intended result. For organizations seeking an alternative to a traditional Microsoft support contract, your UpSearch team already knows your SQL Server environment before an emergency occurs. 100% U.S.-based.
Start Right Health Checks
| Flat Rate Advisory Service Plans | Partner | Preferred | Premier |
|---|---|---|---|
| Unlimited Emergency Support When a critical SQL Server issue occurs, you should not have to introduce your environment to a support engineer for the first time. UpSearch provides unlimited emergency support from a U.S.-based team that already understands your SQL Server estate, operating context, history, and priorities. Critical issues response time: Business hours (M-F 8:00 AM – 5:00 PM) and non-business hours. | 1 hr | 4 hr | 1 hr | 2 hr | 1 hr | 1 hr |
| Joint Team Meetings We bring our advisors and your technical team together to review what has changed, determine what requires attention, prioritize action, and follow through on previous recommendations. These discussions combine current technical evidence with your operating priorities and institutional knowledge so decisions are made in context. Agendas and minutes are provided. | Monthly | Bi-weekly | Weekly |
| Business Reviews We bring technology and business leaders together to review the evolution of the data estate, material risks, major changes, unresolved recommendations, and emerging priorities. The objective is to connect technical reality with business direction and make deliberate decisions about where to invest, remediate, modernize, or accept risk. | ✅ | ✅ | ✅ |
| Data Estate Assessment | |||
| You cannot govern what you cannot see. We facilitate the enterprise-wide audit process to find, verify, and securely collect information about each Microsoft SQL Server instance and its underlying Windows operating system. The result is an independent evidence base for the SQL Server estate – including systems that may be unknown, unmanaged, or absent from existing inventories. With enterprise-wide clarity you can: We offer the Data Estate Assessment as both a stand-alone service and as a foundation for the Data Estate Advisory Services. Every Advisory Services Client gets unlimited assessments. | ∞ | ∞ | ∞ |
| Security Guidance | |||
| Understand what creates material risk and prioritize the right response. Your network and system teams appropriately take an outside-in approach to security. UpSearch complements that work from inside the SQL Server estate. We help your team understand SQL Server security exposure in context – what is material, what requires immediate attention, what can be mitigated operationally, and how remediation should be sequenced without creating unnecessary availability risk. | ✅ | ✅ | ✅ |
| Data Estate Management | |||
| Health Checks A comprehensive evaluation of each production SQL Server instance – from infrastructure and operating system through the instance and databases – to identify material risks, performance opportunities, and configuration concerns. Findings are interpreted in context, prioritized, and translated into actionable recommendations. Every Advisory Services Client gets unlimited Health Checks. | ∞ | ∞ | ∞ |
| SQL Server Status Reports Each morning UpSearch reviews and reports material changes and operational exceptions across your SQL Server estate, including stopped services, service events, disk warnings, failed jobs, missing backups, integrity issues, high VLF counts, instance changes, database changes, login changes, and error-log activity. The objective is not simply to generate alerts. It is to surface meaningful change, preserve operational continuity, and help your team determine what requires attention. | ✅ | ✅ | ✅ |
| Monthly Baseline Analysis We maintain a longitudinal baseline of how critical SQL Server workloads behave over time. Changes are evaluated against historical behavior, known environmental events, current business context, and previous recommendations so your team can distinguish normal variation from emerging risk and determine when intervention is warranted. | ✅ | ✅ | ✅ |
| Database Integrity and Recovery Tests | |||
| A successful backup is not proof of recoverability. UpSearch independently proves that business-critical backups can actually be restored. We retrieve backup files, restore them on a separate system, test for corruption, validate the recovery process, measure recovery performance across Full, Differential, and Log backups, and compare the results against your stated recovery time objective (RTO). | Semi-annually | Quarterly | Quarterly |
* Tell us if you are an eligible nonprofit or non-governmental organization with recognized charitable status 501(c)(3) under the United States Internal Revenue Code.
Likelihood to Recommend
