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Human Resource Assessment and Benchmark Customization

Leaders searching for exceptional performance, as perceived by their customers and stockholders, often need to compare internal processes against peers to find “Best in Class" processes or audit their HR functions. We specialize in customized human resource and benchmark programs.

We collaborate with your internal human resources / practice area to identify benchmark objectives, goals and desired participants. We will then actively engage targeted competitors with an invitation to participate in your benchmark study. Multiple data collection methods are employed, with the promise that participating organizations will receive an executive summary report at the conclusion of the study.

Each assessment is comprehensive and customized, and intentionally designed to secure information that is accurate, equitable and actionable. We transform your actionable information into strategic initiatives that improve your organization and its profitability.

We are often asked to help prepare an organization for peer benchmarking or audit internal human resource functions. A popular human resource assessment is our Functional HR Assessment, which measures 13 human resource processes split between three umbrella categories: HR Strategic Planning, Workforce Management and HR Administration. HR Functional Data is used to produce a variety of measures, including, but not limited to:

  • Cost by process (labor, outsourcing, other);
  • HR FTE deployment by process;
  • Process volumes;
  • Process cycle times;
  • Process error rates;
  • Deployment of best practices; and
  • Process results.

We customize Functional HR Assessments to fit your company’s specific needs. You choose the data collection methods, questions, key workgroups surveyed, and the number of touches to exiting team members. We then build a comprehensive and customized process around your selections to secure information that is accurate, equitable and actionable.

You can count on UpSearch and its workforce analytics arm, The Benchmark Partners, to help you compare internal processes against peers or audit your HR functions.

Contact us today to help you leverage the power of people and technology.



UpSearch’s workforce analytic professionals have helped leaders across the country unlock greater returns on cultural, human and technology capital with customized retention programs. Our highly-skilled consultants have access to exclusive training and information to ensure they remain current with industry best practices.

Retention Solutions Consulting Services

Employee Relations and Satisfaction / On-Boarding and New Hire Quality Assessments / Exit Interview Solutions / Human Resource Assessment and Benchmark Customization